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IT services for homes & business

From a cracked laptop screen to a 30‑seat office, our Caroline Springs team keeps Melbourne’s west running. Onsite, in‑store or remote.

Repairs & upgrades

Laptop screens and batteries, SSD and RAM upgrades, liquid damage, slow PCs and virus removal. Free diagnosis for walk‑ins, most jobs done in 48 hours.

From $89

Data recovery & backup

Recover files from failed drives and set up automatic backups to NAS or cloud so it never happens again. No data, no fee.

Assessment free

NBN & Wi‑Fi setup

Mesh Wi‑Fi for double‑storey homes, office networks, structured cabling and UniFi installs. Say goodbye to dead zones.

Home visit from $149

CCTV installation

Hikvision and Reolink camera systems for homes, shops and warehouses. Cabling, NVR setup and phone app training included.

Installed kits from $1,499

Cyber security

Essential Eight uplift aligned to ACSC guidance, MFA, endpoint protection, email filtering and staff phishing awareness training.

Free security check

Custom builds & workstations

Gaming rigs, CAD and video editing workstations, and fleets of office PCs imaged and ready to deploy.

Managed IT plans

Predictable IT costs for small business

Month‑to‑month, no lock‑in contracts. Prices per user, per month, excluding GST.

Essentials

$49 / user / mo

For sole traders and micro teams.

  • Remote helpdesk, business hours
  • Patch and antivirus management
  • Microsoft 365 admin and migrations
  • Monthly health report
Get started

Secure+

$129 / user / mo

For regulated and data‑sensitive businesses.

  • Everything in Business
  • 24/7 threat detection and response
  • Quarterly phishing simulations
  • Cyber insurance readiness report
  • Dedicated account manager
Talk to us
Technician repairing a circuit board
Why CyberShop

Local techs who explain things in plain English

We are based in Caroline Springs and cover Melton, Deer Park, Sunshine, Tarneit, Point Cook, Werribee and the rest of Melbourne’s west. Regional and interstate clients are supported remotely.

  • Upfront, fixed quotes before any work starts
  • Police‑checked, certified technicians
  • Your data handled under the Australian Privacy Principles
  • Loan laptops available for business clients